Privacy Policy

Class + System — operated by APLUS SPORT MANAGEMENT — Effective: 20 April 2026

This Privacy Policy describes how APLUS SPORT MANAGEMENT processes personal data in connection with Class + System. By accessing or using the Service, you acknowledge that your information may be handled as described in this policy and in any organization-specific notices presented through the platform.

1. Scope

This Privacy Policy explains how Class + System collects, uses, stores, discloses, and protects personal data when you use our websites, mobile applications, APIs, payment flows, messaging tools, and related services.

This policy applies to personal data processed by us directly and to data processed on behalf of schools, academies, clubs, studios, event organizers, and other organizations using Class + System.

2. Information we collect

Depending on how you use the Service, we may collect account details, contact information, profile information, organization and membership details, attendance records, booking and class data, device and log data, support communications, and payment-related records.

3. How we use personal data

Where required by applicable law, we process personal data based on one or more legal grounds, including performance of a contract, compliance with legal obligations, legitimate interests in operating and securing the Service, and consent where consent is specifically required.

5. Sharing of data

We may share personal data only where reasonably necessary for operating the Service or complying with law.

6. Payments

Payment transactions may be handled by third-party gateways or processors. Those providers may collect and process payment information under their own privacy notices and contractual terms. We typically receive limited payment metadata needed for reconciliation, receipts, refunds, fraud review, and customer support.

7. Data retention

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including account administration, recordkeeping, dispute handling, fraud prevention, legal compliance, and backup recovery. Retention periods may differ based on data type, contractual obligations, and applicable law.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. No system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet or stored in third-party systems.

9. International transfers

Your data may be processed in jurisdictions outside your country where our service providers or infrastructure operate. Where required, we take reasonable steps to ensure transferred data remains protected under appropriate contractual, technical, or organizational safeguards.

10. Your rights

Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent for certain processing activities. We may need to verify your identity before responding, and some rights may be limited where exceptions apply.

11. Children's data

Class + System may be used by parents, guardians, students, and minors through accounts managed by an organization. Where personal data relates to minors, the relevant organization and the responsible adult must ensure that necessary notices and consents are obtained where required by law.

12. Cookies and similar technologies

Our web services may use cookies, local storage, session tokens, and similar technologies for authentication, preferences, analytics, and operational reliability. Browser settings may allow you to manage or block some of these technologies, although doing so may affect functionality.

13. Updates to this policy

We may update this Privacy Policy from time to time. The latest version published through the website, app, or linked legal documents will apply from its stated effective date. Material changes may be highlighted through the platform or other appropriate notice channels where required.

14. Contact

For privacy-related questions or requests, contact APLUS SPORT MANAGEMENT at support@a-pluscom.com, or by post at:

No 31-2-2, Jalan Medan Putra 1, Medan Putra Business Centre, Bandar Menjalara, Kuala Lumpur, Selangor 52200, Malaysia.